Learning Styles-Rule # 3
I was speaking with a a team of contact administrators who were having a difficult time explaining a solution to the negotiating parties. They were using email to communicate their final offering after a previous week meeting. I received the email string and noticed that there was a mis-match in Learning Styles. The explaination was being expressed in an Auditory learning Style and the receiving parties were expressing in a Kinesthetic Learning Style. The more theycommunicated the further away they became from a settlement. After suggesting a change in how to write the email the negotiating parties came to an agreement. One email solved the problem. It is simple to do and also simple not to do. Your choice.
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After taking the 3 hour “Don’t Hit Send” program whith his team the manager of this large internet marketing department said,” I have never seen something so simple and easy to use deliver this kind of amazing results. Our sales team is experiencing immediate feedback.” The second most important action after taking the training is USING IT. Thanks Rick
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We at “Don’t Hit Send” desire that you benefit from this Blog. What would you like to see that would help you with email communication? Are you experiencing challenges with marketing in the virtual world. ? Are you not receiving the kind of responses you anticipated from email replies or closure? This Bog is for you and we strive to offer resources that will really help you. The ball is in your court so let us know. You may be pleasently surprised to find that the slight shifts we offer in email communications will have massive returns. Thanks for reading, Marvin
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It is like leaving a voice message and never getting a call back. I did some research a number of years ago with some very interesting results. We called 25 direct office numbers of small businesses at 9PM. We left voice messages in a different tone of voice than the message voice. We had 17% returned calls. The next week we did the same except our message was in a similar voice tone and speed of the message. We had 87% return calls. People unconsciouly align with what is similar to them. Emails are the same. Rule # 1 – “MATCH THE SENDERS STRUCTURE EXACTLY” Do your own research and notice the responses.
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That won’t work although the intent to not be deleted is resourceful. It takes a bit more understanding or awareness of the person you are emailing. The question is “Who is the Email for?” If it were for you than just write it. The Structure [Rule #1 will will naturally flow. If it is for someone else then you must follow Rule # 1 for them. How is their email Structured? The first step to not be DELETED is match or Pace their STRUCTURE. Any questions just respond and I will get back to you.
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For the lucky Realtors in the State of New Mexico the “Don’t Hit Send” program has been approved for a 3 hour educational credit by the New Mexico Real Estate Commission. The ability as a Realtor to learn the secrets of email relationships and earn credits toward their required training is a real win. As industries recognize the power of “Don’t Hit Send” the concept of High Tech married to High Touch becomes a reality. Please add your comments.
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How many times have you received an email with lots of mis-spelled words? Not that often if sell check is utilized yet a mis-spelled word seems to create a judgement about the sender. Stop the judgement, we all have finger mishaps plus your thoughts may taint the response. Remember the email isn’t about you if you want to build a relationship. To be influential you must first have a respecful relationship. Writing an email is about respecting the sender-receiver. Let’s keep our emotions out of the correspondance and save them for resourceful expression.
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I had an interesting afternoon. I received an email from a person who may become a client and I just didn’t feel good “inside” when I saw it. The structure just made me not want to read it. Have you ever felt that way? The reson I felt the way I did about the structure was because it did not fit my concept or learned behavior about how a professional email SHOULD look. It violated my concept of an email. If I did not understand the simple Rules we teach in the “Don’t Hit Send” Webinars and live programs I could have lost a relationship, I was able to notice some very important words, statements and overall presentations which allowed me to have a deeper understanding of who wrote the email. You see, I am a bullet point, bottom line guy who likes limited detail and the email was long, wordy and didn’t get to the point. When I replyed to the email I wrote it with the person in mind and aligned with their idea or perception of how the world works in their mind. They became comfortable with me. The results were even more interesting. I was able to create a new client. How many emails are you not reading?
Tags: Write emails with the receiver in mind
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Now that was a good question which I received a few days ago. I want to share my answer because it may help you influence your next reader.
Long emails demonstrate a behavior pattern which is a combination of Specific and Research. Specific is a code which needs data to to open the mind and Research is a code which needs time and knowledge/information in order to be influenced. If a combination lock had 2 codes to open and the codes were Specific and Reseach the lock which keeps the mind closed will open to your communication. If you are responding be Specific and offer data and support for your communication request. If you are sending a 1st email and notice that the above patterns represent your behavior know that you may be turning some people off if they are not demonstrating the Specic and Research Patterns. It is your choice to respect the reader or not. Make a great choice and be influencial.
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“I always put a Salutation on my emails.’”
Well, who is the email for, you or the person receiving it? Remember that an email is for the person receiving it. If they do not put a Salutation in their email it is important that you respect their behavioral structure and follow their lead. You can educate them and break rapport or respect them and build rapport. The same advice goes for the full email structure. Their unconscious will either be respected or not. How do you want to be perceived, respectful or being correct regarding proper structure? Which perception builds rapport and relationship?
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